Philadelphia Pet Hotel & Villas

4.7 from 438 reviews

Address 7401 Holstein Ave, Philadelphia, PA 19153

Phone Number +12153654555

Website http://www.phillypethotel.com/

Popular Times

What People Think

"The service, care and empathy I received from start to finish was phenomenal."

"Very nice staff without the long wait in getting my baby his shots."

Business Hours
Monday:07:00AM - 17:00PMTuesday:07:00AM - 17:00PMWednesday:07:00AM - 17:00PMThursday:07:00AM - 17:00PMFriday:07:00AM - 17:00PMSaturday:09:00AM - 16:00PMSunday:09:00AM - 16:00PM

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Reviews
Krista Cady

18 Mar 2024
For several years, my cat has been boarding at Philly Pet Hotel when I am out of town, and we’re both super pleased with the experience. They are such kind, caring, compassionate people, and Jelly Bean clearly enjoys the attention from and playtime with the staff. I appreciate the option to get text/photo updates of her stay. I’m grateful that I can rely on the team there to take care of her while I’m away. Highly recommend!
Casey Rubin

20 Jan 2024
They did a great job with my Geely! Their cat facilities are really beautiful. Each cat gets 1 hour of playtime per day outside of the cat condo. The staff was very attentive to his needs and they even contacted me to let me know he was not eating much (which is completely normal when a cat is outside of his/her comfort zone). Geely was perfectly fine and had a wonderful visit, I just really appreciated how much they cared about him! I would 10/10 recommend to a friend. We love Philly Pet Hotel & Villas!
Vicki O

12 Feb 2024
We always use the Pet Hotel when we are traveling out of PHL. The staff are always friendly and helpful. The facilities are neat and clean. It's reassuring to know there is a veterinarian on site in the case of an emergency. Our pup is always happy to see us when we return but the main thing I notice is that he is never stressed or anxious. That let's us know our pup has been well cared for during his stay. Always recommend this place to our friends and family.
Cristian Navarro

19 Sep 2023
This is now the umpteenth time we’ve lodged our dog, Cosmo, here, but a perfect example of how Philadelphia Pet Hotel & Villas always goes above and beyond: While I had arranged for a late check out, my flight kept getting delayed. I ended up picking up Cosmo at midnight, and even at that time, there was someone there to hand him over and carefully read me his detailed chart (notes on his stay)! This same visit, they gave me a call to let me know Cosmo had gotten a tiny scratch on his nostril while playing… so tiny that I probably wouldn’t have noticed it day-to-day, but they did! They watch over many dogs but still deliver attentive and individualized care to each dog. The peace of mind I get when traveling knowing Cosmo is safe and cared for is worth it every cent. As seen below, Cosmo himself cannot wait for his next stay.
Julia Moon MD

09 Nov 2022
Absolutely stunned with how amazing this pet hotel is! I needed to board my 65 lb yellow lab named Mango in a short amount of time and Daren and Chris from Philadelphia Pet Hotel & Villas wasted no time to accommodate our needs! Being given a tour of the facility, I knew I had chosen the right place for my dog when I saw their 'villas' and play areas. Beautiful land, clean facility, excellent price. Mango will be back!
Steven Battle

07 May 2023
Great, modern, clean pet hotel w very attentive staff. Honestly surprised it's in Philly. We felt really good about leaving our dog here for a week. We got photos each day, email reports, and she had play sessions each day.

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