PetSmart

A Google User

22 May 2024

Pet Smart was great!! Martikah is great at her job...she made my baby look so adorable and her bath was great too. I definitely recommend this location and groomer!! ❤️

A Google User

19 Nov 2023

The customer service here is superb!!! I would travel to go to this location. I recently adopted a kitten and have visited this located 5 times in the past month. Each time I work with different employees who are welcoming, helpful and go above and beyond. The first few times I visited the cashier checked the age of my cat to make sure the food and treats were appropriate. When I bought a flea and tick medication, the cashier made sure I had the correct weight before I purchased the product. I needed to return a product that was opened and use. When I couldn’t find the receipt, the manager went above by apologizing that the product was not liked by my cat and offered me a gift card with the balance of the product. Today I asked employee for a recommendation on wet food, they walked me to the product, shared their thoughts and found me minutes after the interaction to share another recommendation they “thought my new kitten might like”. Lastly, I was offered a sample of kitten food when I returned the kibble he didn’t like. 10/10 would recommend this location based on shop culture, product knowledge, efficiency, and cleanliness.

A Google User

22 Oct 2023

I can’t say enough positive words about my dog’s grooming experience with Shanajia B!!! I found my dog outside a few months ago and we tried to groom her at home, well I will never waste the time again. Shanajia got all of her mats out even though she was likely quite difficult to groom, and she looks absolutely amazing! We are so so happy with our services, thank you so much for making Scrappy look glamorous. Before and after pics!

A Google User

06 Jun 2024

Today I took my cat in to be bathe and a haircut I must admit I have not been brushing her as often as I should .Hair under stomach was matted but Hailey baby she did excellent with my cat I'm so happy how my precious looks that's my cat name I really appreciate hailey

A Google User

21 Oct 2023

Justina is amazing and I love how she treated us . Bubble bri has her care taker at pet smart with justina she a wonderful person to have met there

A Google User

22 Mar 2024

The cashier here wasn't friendly. She was also unprofessional. She was texting on her phone and didn't greet me when she rang up my items. Then as I was paying I hear her say "hey baby" and start giggling and talking and I realized she has airpods in and is on the phone. I just really think that's inappropriate and it would be nice to atleast be acknowledged as a customer at the bare minimum.