Address 11000 Roosevelt Blvd, Philadelphia, PA 19116
Phone Number +12156988320
Description PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of your pet's needs. PetSmart offers a varied selection to cover the needs of your dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, gerbils, hamsters, mice, and more. Now you can shop online and pick up at your local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp and adoption.
We loves this store, we had been coming here over 5years and we love the service and the people here. But the last few times we went here my husband's and I always got Joey for the service? Every time we went here to buy fish he treated us very mean and rude. We'll never going back to buy fishes if Joey still work here. We think he is unprofessional and racist.
Valerie daly
25 Feb 2024
I love going to this Petsmart. Everyone is so helpful. Joey is very professional, polite, kind, helpful, quick, and knowledgeable. I can't say enough good things about him. He's an excellent character and an exceptional customer service associate! Another associate, Avry, (I hope I'm spelling her name right), always has a smile on her face. She's so kind, quick, professional, polite and caring! She is also an exceptional associate! This Petsmart is lucky to have these two team members representing thier company! Thank you guys! You are awesome!
Wanda Bryant
18 Feb 2024
Good area and location. They have Emancipet for spayed,neutering vaccination also you can get your pet groomed and purchase anything at PetSmart for your babies. Who ever made that decision for all people who love their fur babies. One stop to get everything thing done. I wish other Petsmart do the same thing. I highly recommend. Great job PetSmart!👍
Robert Salvage
21 Oct 2023
Nasty phone service. I called the store on Friday, October 20, at 430 pm. to find if an item was in stock. The female employee interrupted, "Let me stop you here. I don't have the people to check. " Then she hung up.
I drove over to the store and was one of two customers in the store. This store needs an attitude adjustment. Yes, the item was in stock. Initially, the employee said it was available but buried under other items, but I could come back tomorrow.
A manager overheard and made sure I got the item. Next time, I will spend my $350 at another pet store that will welcome my business.
With this behavior, Petsmart will end up belly up like Rita Aid.
CentFromHeaven LivinInSynSyti
19 May 2023
Clean environment respectful employees, me personally I just think they prices are a little too high.
Patrick Broomell
13 Oct 2023
My groomer is great,the store,dark and gloomy not well merchandiser or easy to maneuver. Some staff are really helpful,but some are outright rude! I stick with the pleasant ones. There are enough to keep you happy!