Heart + Paw

4.8 from 367 reviews

Address 1203 Germantown Ave, Philadelphia, PA 19122

Phone Number +12678002462

Description We know pets are the new first born and we believe that their wellness goes beyond healthcare. Heart + Paw brings the best of everything you need for your pet into one space towards healthier, happier animals. Our animal hospital in Philadelphia, PA is thoughtfully designed, digitally enabled and powered by the best and brightest, Heart + Paw is a destination for pets and their parents. We offer the best veterinary services for Philadelphia, PA pets including cat and dog vaccinations, cat and dog teeth cleaning, exotic vet care, spay, neuter, dog daycare, cat and dog grooming, urgent vet care and more! Book an appointment with our veterinarians in Philadelphia, PA today! This is petcare reimagined.™

Website https://heartandpaw.com/locations/northern-liberties

What People Think

"Heart & paw is such a great location, they have the nicest staff!"

"They communicated very well with u about price and issuse with your fur baby."

Business Hours
Monday:08:00AM - 18:00PMTuesday:08:00AM - 18:00PMWednesday:08:00AM - 18:00PMThursday:08:00AM - 18:00PMFriday:08:00AM - 18:00PMSaturday:09:00AM - 16:00PMSunday:Closed

Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible restroom
  • Wheelchair accessible seating

Amenities

  • Gender-neutral restroom
  • Restroom

Crowd

  • LGBTQ+ friendly
  • Transgender safespace

Planning

  • Appointment required
  • Appointments recommended

Reviews
Eliza Bea

21 Mar 2024
Heart + Paw was the best experience with vets I’ve had since moving to the city 4 years ago. On top of being extremely affordable, they heard me out on the phone and got my cat in for a same day appointment when I was worried about him having a serious issue. They were quick to book my appointment, all staff members were wonderful and patient with me and my scared cat, and they’ve even checked in again the day after to see how things are going. So happy we found heart + paw. <3
Kenya O'Neill

22 Mar 2024
My dogs age is starting to show, and I walked into this vet visit really anxious about what they would say. The vet was so incredibly thorough and non judgemental. She made it easy to understand which exams were a priority, and which ones could wait. By the time I walked out, I was reassured that there are options for my best furry friend. Would definitely recommend to anyone!
Eric Berger

17 Aug 2023
We have been going to this vet in Northern liberties for my daughters dog Lilo since she was 3 months old. The vet service is great. The grooming was fantastic, however they lost or fired the best groomer. We to Lilo over yesterday and had a horrible experience. The dog had some matting and we were told that they would need to shave off some of her hair. we said ok but NOT to much. she cam back totally shaved down to her skin and had a cut on her elbow. In addition they charged us $250.00 which was $100 more that normal grooming.
Jessica Cook

20 Mar 2024
Amazing. My cat is blind and thus very scared and nervous. The techs and vet were so kind and gentle. I also have been avoiding bringing her in because of how awful it is and I was anxious they’d judge me for how long it’d been. But they didn’t. They made me, and more importantly Joey, feel safe.
Abdulrahman Alrashidi

17 Dec 2023
I recently visited Heart and Paw and had a mixed experience. On the positive side, the facility was exceptionally clean and had a pleasant smell, creating a comfortable environment for pets and owners alike. The staff members were welcoming and friendly, which added to the overall positive atmosphere. My biggest concern, however, was the pricing of the international health certificate for my cat. I paid around $600 for this document, which I found to be exorbitantly expensive. Comparing it to my previous experience in Kuwait, where I paid only $15 for a similar certificate, I couldn't help but feel frustrated by the stark difference in cost. It is disheartening to have to spend nearly the same amount as a plane ticket to visit family just for a simple health certificate. I believe it is important for businesses to consider the value they provide to customers and ensure that their pricing is reasonable and transparent. While I appreciate the cleanliness and friendliness of Heart and Paw, the pricing structure left me feeling disappointed. I would recommend Heart and Paw to pet owners who prioritize cleanliness and a welcoming environment, but I caution them to be prepared for potentially high fees and prices. It may be worth discussing these concerns with the staff or management to gain a better understanding of the reasoning behind the pricing. Overall, my experience at Heart and Paw was a mix of positives and negatives. I hope that my feedback will encourage the establishment to reevaluate their pricing structure and make adjustments if necessary to provide a more affordable experience for their customers.
Sophia Choi

20 Mar 2024
The website information & what individual staff says does not match up. Yes, with the drop-off/pick up time complaints on the reviews are true. I have used a lot of daycare services and usually things are very straight forward. But the information a staff provided me at this business did not match up with the information provided on the website. They apologized but they need to be more professional and train their employees properly or update their websites to reflect what they say matches up with the information available online.

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Services

Serves Northern Liberties and nearby areas