Monster Pets

Colette Jacinthia

23 May 2026

I had the best 1st time experience here at Monster Pets! Customer service was above and beyond by Jackie, Angie and Jay who signed me for the rewards points. Each of them helped me and taught me things abt the aquatic plant life that I needed for my dragonfly water bowl. We even coincidentally saw a dragonfly in the tank which was a shock to all of us❤️ If you're looking for anything pet related, this family-owned business is where you'll find it and quality service 😊😊

Jermaine-Louise Boca

01 Jun 2026

We absolutely love coming here for the self-wash station! The stations are always very clean (they clean between each use), and they even recently started providing disposable ponchos for owners. I’m leaving 4 stars as a heads-up to other pet owners: after our last visit, our dog developed a skin rash called post-grooming furunculosis. Our vet explained this can sometimes be caused by using diluted shampoo, as bacteria can easily grow in those mixtures. We still love this place and will continue to visit, but I’d highly recommend that fellow owners just bring their own shampoo from home to be extra safe! Overall, this is our fave pet supply store to shop at - toys and treats are always reasonably and competitively priced!

A M

26 Jun 2026

The reptile section is disappointing :( Please get your beardies in proper enclosures with the correct set ups. This is expected from mainstream pet stores, but Monster Pet is independent/family owned. They need flat basking surfaces, proper uvb (no, the coil bulbs are not sufficient), and WAY more space. Theres no way the temperatures are correct— they dont even have the temperature thermometers that they sell inside of the enclosures. The orange beardie pictured already appears to have early stages of MBD. The last picture is a poor crested gecko looking depressed and dead, such a sad and completely wrong enclosure. Please do better for the reptiles.

Rebecca Webb

19 Aug 2026

Great atmosphere and selection! Staff are super friendly and my pups always have a good time.

Kayla Kelly

18 Nov 2025

Be advised when using their self bathing services they provide. I was bathing my dog in the one tub and Nextdoor to me was another dog. Both my dog and their dog got done at the same time. The bathing stations are to close in proximity allowing foreseeable risk to happen Which unfortunately happened to my dog. Once the other dog seen my dog In the bath station it wanted to greet her And already came in a fast speed towards her. It approached my dog in our bath station And seemed friendly at first, but then as soon as The leashes got tangled the other dog just attacked my dog without warning leaving her with some pretty hefty injuries and a trip to the animal hospital (not cheap). Mind you both dogs were on leashes but the incident still occurred. Just take it into consideration that they allow dogs into this area of any breed and some owners aren’t aware or simply don’t care if their dogs have a mean streak or because of getting a bath in a public setting it can cause a dog to get anxious, overstimulated, stressed and be reactive. Due to the close proximity, it is a possible risk that you can run in to that type of situation like I did. I never once thought that it would be a dangerous place until my dog was attacked. There is also no one supervising or controlling/managing the environment/station To help prevent encounters like this. Not one employee there even checked in on me and my dog because there was no one around, if there was some employee nearby they didn’t make any effort to report it or even check on us. I had to report the incident while waiting in an animal hospital ER and bring it to the owners attention so she could watch the video surveillance they had of the attack. The owner did try helping Me identify the owner of the dog But ultimately was unable to get any information to identify them Which meant I had to pay for all the vet bill expenses. My dog Had to get five staples on her head and had other trauma. If you do go in there with your dog then you enter at your own risk because monster pets is not liable from what I got from the owner. I just want to warn other people about this so that way you can keep your fur babies safe and although the bath service is cheap and seems convenient to use just keep in mind the risks that come with it because there may be a possibility of a dog on dog attack and having to spend the day at the ER worried sick is not cheap nor convenient. This is my sweet girl Sophie who got attacked and is still recovering. Please stay safe.

KEY

15 Apr 2026

Chris helped me and my granddaughter find everything we needed for her new baby turtle. He educated us along the way and we really appreciate it 👍🏽